As the fitness industry both grows and develops, the need for facilities / operators to become increasingly unique, and deliver their ‘personal different’ continually will be essential.
In Person
Excelsior supports businesses and operators to take full control of staff learning and development via the creation and execution with bespoke in-house academies.
Specific internal staff are trained, developed and supported by Excelsior to ensure that the delivery is totally independent and unique to a facility.
The creation of the internal academy is a unique journey, taking into account the values, beliefs and mission of the facility or operator, including the learning and development requirements of the whole team.This is achieved via a blend of workshops and focus groups, to ensure the optimal experience is defined and understood, before the execution phase of the academy begins.
The execution of the academy is achieved through the creation and delivery of a unique professional development pathway, that enables the whole team to effectively and consistently deliver the values, missions and unique experience to the members/ exercisers.
Maintaining the momentum of the internal academy is achieved via a continual process of reflection, evaluation and action planning.
Virtual
Most of the internal academy creation phase can be achieved via virtual contact.
Much of the delivery phase can be virtual, although some aspects of teaching and coaching require in-person delivery, as immediate and personal feedback is required. This enables more continuity and flexibility for teams, removing any potential barriers, and is more time-efficient for all parties involved.
Customers include
- Sefton Council
- My Time Active
