The following information has been extracted from the Brandon Hall Group report entitled ‘Just in time, just for me: Learning in the flow of work’.
We have shared our commentary and thoughts as a two part series.
When most employees think about work, it is often seen as separate from their job – Perhaps, because employees are not used to on the ‘job’ education and training or they are not engaging
with the content provided
Ultimately, however, the learning experience is dependent on the content itself and how engaging it is (or not) – We know all too often the delivery method for training offers little interaction as typically it is based off of PowerPoint with audio, or videos
When asked which features are most important for the organisations current learning-technology platform – Access, use, relevance and engaging seem to be key components in terms of importance. The Results were:
– 61% Access to information
– 54% It is easy to use
– 30% Content is relevant to me and my role
– 21% Content is engaging
64% of organisations expect people to interact with learning resources weekly, daily or more often in order to do their jobs effectively, however, “just in time” is only part of the puzzle. Learning also has to be “just for me” – We interpret this that people have every intention of developing themselves, however the content has to be personalised or at least relevant to them
Companies must still provide rich, engaging content. Serving up the same bulky eLearning courses or boring click-through programs won’t solve the issue. Companies must be prepared to create rich content rapidly so it can be deployed when and where it is need – Speed may well be of the essence here and it would seem less is more, the more concise and relevant the content the more it will resonate with the learners.