The Challenge
In America, there is an ever-growing demand for quality instruction across the YMCA estate; this is especially true regarding functional equipment usage, personal training and small group training services.
The Solution
As a key partner to the YMCA, Escape Fitness wanted to provide in-depth training that enhanced their member interactions and engagements. Excelsior was requested to create the gym-floor movement that supported the trainer’s development and customer experiences.
The Result
Three days of learning were completed with the trainers from YMCAs in Maine, USA. The main focus was on how to use the equipment, modify and progress exercises, and deliver engaging, enjoyable customer experiences that drive the member to return.
“It is always a pleasure to spend time with and learn from Andy. He is a master of healthy movement, activity and functional training methodology. The trainers he worked with learned a lot and were hungry for as much knowledge and support as possible. I can’t wait for Andy to return and support more of our customers again.”
– Jason Sutton, Escape Fitness
