The Challenge
In America, there is an ever-growing demand for quality instruction to support the sales and partnerships created by the Escape Fitness team. The customers may love the equipment; however, many trainers have yet to be taught how to create experiences with the solutions, or they need to gain the technical knowledge to utilise the equipment effectively.
The Solution
As their education and training provider, Excelsior was requested to increase the specific knowledge and skills of a group of US-based trainers to support the brand as it works with an ever-increasing number of partners and operators.
The Result
A three-day workshop was designed, accredited (by Active IQ) and delivered by Andy in New York state. The feedback from the trainers was excellent, and with sales representatives present too, a considerable amount was covered and learned about the brand and how it can impact gyms and health clubs alike.
“We began working with Excelsior in 2022 as we recognised the depth and breadth of industry knowledge and experience they could bring to our organisation. Having previously worked with Andy, we knew that combining his skills with the broader team would facilitate an enjoyable and detailed learning experience to the highest of standards.”
– Jason Sutton, Escape Fitness